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Collections and Payments

Electronic General Demand Note (e-GDN) Service

What are e-GDN and e-GDN Enquiry?

An e-GDN is an electronic copy of the General Demand Note (GDN). The e-GDN Enquiry facilitates registered users to receive GDNs online, to view and download related messages, attachments, payment information, etc.

If you are interested in receiving e-GDNs, you can register for an e-GDN Account through issuing offices providing e-GDN service. The GDNs will then be sent to your e-GDN Account rather than served to you by personal service or by post.

What are the benefits of using the e-GDN service?

Through the e-GDN Account, you can view and download anytime and anywhere your e-GDNs and related messages, attachments, payment information, etc., for the registered e-GDN service, issued to you by different bureaux / departments (b/ds) under the same e-GDN Account. When b/ds issue e-GDNs or reminders, notifications will be delivered via e-mail and/or SMS, based on the users’ specified preferences. By opting for the e-GDN service, you can enjoy free, efficient, convenient and flexible electronic service and more importantly, reduce paper waste.

How to apply for the e-GDN service?

If your selected issuing office accepts online registration, you can register for the e-GDN service via “iAM Smart” mobile app. Alternatively, you may download and complete the Registration Form for e-GDN Service (Form), and submit the duly signed Form to the issuing office providing e-GDN service. For more details about registration and the e-GDN service, you can refer to Online Demonstration and Frequently Asked Questions.

How to access e-GDN Enquiry?

You can access e-GDN Enquiry here or via “iAM Smart” mobile app with these steps.

List of issuing offices providing e-GDN service

Bureau / Department Bureau / Department code and Issuing Office code Registration Methods
By filling a Registration Form for e-GDN Service By online registration via “iAM Smart” Mobile App
Civil Aviation Department 013109 Yes N/A
013113 Yes N/A
013115 Yes N/A
013118 Yes N/A
013701 Yes N/A
013702 Yes N/A
Civil Engineering and Development Department 153001 Yes N/A
153002 Yes N/A
153005 Yes Yes
153008 Yes N/A
153009 Yes N/A
153010 Yes N/A
153015 Yes N/A
153705 Yes Yes
Customs and Excise Department 015002 Yes Yes
015003 Yes N/A
015007 Yes Yes
015008 Yes Yes
015013 Yes N/A
015014 Yes N/A
015015 Yes N/A
015016 Yes N/A
015030 Yes N/A
Electrical and Mechanical Services Department 077003 Yes Yes
Environmental Protection Department 069001 Yes Yes
Food and Environmental Hygiene Department 143001 Yes Yes
Government Property Agency 001001 Yes Yes
001002 Yes Yes
001007 Yes Yes
001008 Yes Yes
001009 Yes Yes
Intellectual Property Department 004001 Yes N/A
Labour Department 031003 Yes Yes
031004 Yes N/A
Lands Department Issuing Offices Yes Yes
Leisure and Cultural Services Department 144001 Yes Yes
144008 Yes Yes
144011 Yes Yes
Office for Film, Newspaper and Article Administration 068003 Yes N/A
Rating and Valuation Department 044001 Yes N/A
044002 Yes N/A
044003 Yes N/A
044005 Yes N/A
Security Bureau 118003 Yes Yes
Social Welfare Department 051002 Yes Yes
Trade and Industry Department 083701 Yes Yes
Treasury 053011 Yes Yes
053030 Yes Yes

Enquiries

For enquiries on IT problems, functions and use of the e-GDN Account, please contact us at 2845 8866.


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