Collections and Payments


Bank Automated Teller Machine This is a 24-hour service where automated teller machines (ATM) cardholders of HSBC / Hang Seng Bank and JETCO member banks may settle government bills at the ATM which bear "BILL PAYMENT" or "JET PAYMENT" signage. Jet Payment Logo
Bill Payment Logo
Notes: (1) ATM payment service for Fixed Penalty (Public Cleanliness or Obstruction Offence) is only available at the ATM of HSBC / Hang Seng Bank.
  (2) Please contact your bank for details about the daily transaction limit.
  (3) Receipt will be ejected for the cardholder's retention after the completion of payment process.
  (4) Instruction for payment given before midnight on the due date will be regarded as on time.

General procedures for paying your bill via ATM (individual banks may have slightly different payment procedures) :

  1. Insert card into the ATM
  2. Key in ATM Personal Identification Number (PIN)
  3. Select "Bill Payment"
  4. Select the merchant type (e.g. "Government")
  5. Select the merchant name (e.g. "Inland Revenue Department")
  6. Key in the "Bill Type" (if applicable, e.g. "Tax demand note")
  7. Key in the “Bill Account Number” (e.g. "Shroff Account Number for electronic payments" on the tax demand note)
  8. Select the bank account for payment
  9. Enter the payment amount
  10. Collect the receipt for future reference

Banks providing ATM payment service (in alphabetical order) :

Bank of China (Hong Kong) Limited
Bank of Communications Co., Ltd
Bank of Communications (Hong Kong) Limited
Bank of East Asia, Limited (The)
China CITIC Bank International Limited
China Construction Bank (Asia) Corporation Limited
Chiyu Banking Corporation Limited
Chong Hing Bank Limited
Citibank (Hong Kong) Limited
CMB Wing Lung Bank Limited
Dah Sing Bank, Limited
DBS Bank (Hong Kong) Limited
Fubon Bank (Hong Kong) Limited
Hang Seng Bank, Limited
Hongkong and Shanghai Banking Corporation Limited (The)
Industrial and Commercial Bank of China (Asia) Limited
Nanyang Commercial Bank Limited
OCBC Wing Hang Bank, Limited
Public Bank (Hong Kong) Limited
Shanghai Commercial Bank Limited
Standard Chartered Bank (Hong Kong) Limited

Enquiry hotlines for the service

Hongkong and Shanghai Banking Corporation Limited (The) 2233 3000
Hang Seng Bank, Limited 2822 0228
JETCO member banks 2520 1747

For further assistance from the Treasury, please Contact Us.