Services |
Standards |
Plan |
Production of financial statements |
Monthly financial results |
Within 1 month after the end of the relevant month |
1 month |
Statutory annual statements of accounts |
Within 2.8 months after the end of the relevant year |
2.8 months |
Accrual-based annual statements of accounts |
Within 5.5 months after the end of the relevant year |
5.5 months |
Completion of processing postal remittances |
Peak periods |
Within 4 working days |
100% |
Non-peak periods |
Within 3 working days |
100% |
Payment to creditors |
Payment to creditors |
Within 30 calendar days after receipt of goods/services or invoices by bureaux/departments |
98% |
Within three working days after authorisation of payments by bureaux/departments |
100% |
Services to Government's pensioners |
Pay recurrent pensions |
On the due date or 2 weeks after receipt of claim forms |
99.9% |
Services |
Standards |
Achievement |
Production of financial statements |
Monthly financial results |
Within 1 month after the end of the relevant month |
0.9 month |
Statutory annual statements of accounts |
Within 2.8 months after the end of the relevant year |
2.6 months |
Accrual-based annual statements of accounts |
Within 5.5 months after the end of the relevant year |
5.5 months |
Completion of processing postal remittances |
Peak periods |
Within 4 working days |
100% |
Non-peak periods |
Within 3 working days |
100% |
Payment to creditors |
Payment to creditors |
Within 30 calendar days after receipt of goods/services or invoices by bureaux/departments |
99% |
Within three working days after authorisation of payments by bureaux/departments |
100% |
Services to Government's pensioners |
Pay recurrent pensions |
On the due date or 2 weeks after receipt of claim forms |
99.9% |